Create flow chat for below Problem Statement Finance meeting Discussion The assets data they get from HAM team, with the last login information They capture only Desktop and Laptop Monitor information not captured KT: Manish- Procurement to get PO details KT: Inventory data not clear KT: Prabhath, Front Desk- Manage IT inventory data manually KT: IT assets in pool, only for digital KT: Peripherals: Identify based on Invoice Description KT: HAM team HCL IT Shashikala, Bharathi Raj, KT: Service now (Only Laptop & Desktop) to Oracle not compatible KT: Tagged from Procurement & entry Problem statement The Last log information, they might have an issue with multiple assets with the same issue Asset information In CMDB and Finance information in Oracle DB are not mapped All calculations done manually KT: Problem Statement: How many days in stock with IT KT: Multiple assets are assigned, Opco will ask why multiple assets charged KT: Last login data may lead to errors KT: Double billing because of cost center # due to manual entries Sunil-IT Point Discussed All data captured in ServiceNow SCCM team update: Last log information The key board Monitor from Dell procurement get a quotation Sourcing team (Kumar, Manish) gets from – HDMI cable, display cables, other third-party sourcing. Key borad monitor and hedset are asset owned by IT team HAM Team and IT SyncUP every week and maintain up to date Service now CMDB data KT: HCL has tagging process and will be scanned at entry and the laptop can be tracked KT: Laptop/Desktop data is captured in service now based on last login. That data is refined by HAM team and sent back to Finance on asset details Problem Statement Peripheral not updated in Service now There is no documentation on this activity. HDMI no tag no one own this The IT team reach HR and orders based on onboarding. Old Peripheral No track Lab equipment are not scope of IT KT: All data is done manual except Service now picking last login details and linking to assets details. Even the service now data needs to be extracted and refined and sent back to Finance in proper formatting